UPM services most of Connecticut, with portfolio concentration along the I 91 and I 95 corridors. Contact us to confirm coverage for a specific property.

UPM manages residential rentals ranging from single family homes and condominiums to multifamily buildings and larger portfolios. Our service can support a first time owner with one property or an experienced owner managing multiple assets.

Management is typically 9% of monthly rent collected. Pricing may vary by property type, unit count, rent, portfolio size, and services required. We review the property or portfolio and provide clear pricing before you decide whether to move forward.

Property management agreements commonly price certain services separately from the monthly management fee. These may include leasing, renewals, onboarding, inspections, capital project support, or third party legal services. Your proposal will clearly identify what is included and any additional fees that may apply.

Yes. UPM reviews the existing leases, resident balances, security deposit records, open maintenance items, vendors, access, and owner records, then establishes a transition plan before management begins.

Onboarding includes an in person property visit by UPM. Our team walks the property, photographs its condition, records key equipment and serial numbers, reviews access and utilities, and identifies visible health, safety, or maintenance concerns.

We also collect the property, lease, resident, financial, vendor, and ownership information needed to begin management with clear communication and approval expectations.

UPM's preferred third party agents manage property marketing, inquiries, showings, and applications. UPM monitors activity, pricing, and feedback so adjustments can be considered when needed.

Residents pay rent electronically through AppFolio, and UPM monitors missed payments for prompt follow up.

Owner distributions are sent electronically to the bank account you designate.

UPM uses centralized systems so resident, owner, vendor, leasing, and maintenance communication does not live with one person. Your management agreement defines scheduled owner check ins, urgent notifications, and approval requirements.

UPM maintains an after hours emergency response line so urgent calls can be received and triaged. Issues involving health, safety, essential services, active water intrusion, or the risk of significant property damage are escalated for immediate action.

Contact UPM with the property address and a brief description of the property or portfolio. We'll discuss your goals, review the basic information, and determine whether UPM is a good fit before proposing next steps.