UNBUNDLED PROPERTY MANAGEMENT
Frequently Asked Questions
What are your fees?
We take an Unbundled approach to property management, offering flexibility that fits your unique needs.
Our most popular options include full-service management and maintenance-only plans, starting at $95 and $55, respectively.
We understand that every investor has different priorities, so we'll work with you to create a customized plan that maximizes profitability while aligning with your goals.
Are there any other fees besides the standard ones?
We believe in transparency, so any additional fees—like lease renewals or vacancy costs—are clearly outlined in your contract.
No hidden surprises, just clear and straightforward terms to give you peace of mind.
Do you charge for general or major repairs?
Regular maintenance is included, but larger projects or specialized repairs may have separate costs.
How often do you inspect properties?
To ensure your investment is in great shape, we conduct annual property inspections. In addition, we perform periodic exterior walk-throughs and provide photo updates to keep you informed and involved, giving you complete visibility into the care and management of your property.
Can you help with properties that need work, like evictions or renovations?
Yes!
We handle everything from resident transitions to property renovations, delivering tailored solutions that enhance value and align with your investment goals.
How long does it take to transition to your management?
We prioritize a smooth and seamless transition, typically completing the onboarding process in about a week and a half. However, the timeline may vary depending on your current management's separation policy.
How do you collect rent?
To make the process as convenient for you as possible, we accept payment in various forms. We use AppFolio, which makes it easy for residents to pay online. We also offer other flexible payment options like ACH or checks.
We use AppFolio, which makes it easy for residents to pay online.
We also offer other flexible payment options like ACH or checks.
How are maintenance requests handled? Will I be notified?
Residents submit requests through our portal, and we’ll notify you if repair costs exceed your pre-set approval limit, ensuring you're always informed and in control.
Is there an automatic approval amount for repairs?
Yes! It’s usually set at $300
but we can adjust it to whatever amount you’re comfortable with, ensuring that repairs are handled quickly and efficiently while aligning with your goals and peace of mind.
How often will I get financial updates?
Transparency is a core value of our brand, which is why you'll receive comprehensive financial statements every month through your owner portal.
How much should I set aside for property repairs?
We recommend keeping a reserve fund for each property. Since every investor’s needs are unique, let’s have a personalized conversation to determine the best amount based on your goals, property type, and long-term strategy.
What do you look for when screening residents?
Our goal is to place the right residents in each property. We carefully screen for clean backgrounds, no prior evictions, strong credit, income at least three times the rent, and security deposits that align with legal limits.
Do I still have to pay fees if my property is vacant?
There may be some optional fees for vacant properties
but they typically only apply to 100% vacant buildings.
What software do you use for property management?
We use AppFolio, a top-tier platform that reflects our commitment to transparency, stability, and accessibility.
How do you keep me updated on property work?
We believe in keeping you informed every step of the way.
Through your personalized owner portal, you'll have access to real-time updates, photos, and detailed reports
ensuring you're always in the loop and can make decisions with complete transparency.
How long do we have clients sign a contract for?
At Unbundled, we believe in earning your business every single month.
That’s why we offer a simple 30-day agreement — no long-term contracts required.
We’re confident that our outstanding service and personalized approach will keep you with us for the long term, but you’ll always have the flexibility and control you deserve.
Let us answer your questions
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