How to Prepare Your Rental for the First Freeze and Avoid Emergency Calls

 

Winter Arrived Overnight

The first night below 32°F always catches people off guard. One day everything feels normal, and the next morning, pipes are colder, heating systems are working harder, and small issues that went unnoticed suddenly become urgent calls.

This is exactly why UPM sent out HVAC service reminders during the summer. Heating systems that are checked, cleaned, and serviced early are far less likely to fail when the first freeze arrives. Homes that were prepared months ago typically have fewer issues when winter begins.

Connecticut is seeing more cold nights ahead, making this the perfect time to focus on how to protect your property and prevent the most common winter headaches.

Why the First Freeze Matters

Early season cold snaps create the highest risk for:

  • Frozen pipes

  • Heating systems struggling to stay ahead of the cold

  • Thermostats not responding correctly

  • Cold spots in kitchens, bathrooms, and unfinished areas

  • Residents calling about chilly rooms or low airflow

Many first freeze emergencies occur even when people prepare well. Small issues such as closed vents, low thermostat batteries, or cabinets trapping cold air around plumbing can still cause problems. The good news is that a few simple precautions go a long way toward reducing the risk.

How Owners Can Protect Their Rentals Before Problems Start

Keep the Heat Consistent

If a property is vacant, keeping the heat steady is essential. Turning it off completely can cause drastic temperature drops that put plumbing at risk.

A thermostat setting of 55°F to 62°F is the bare minimum for safety. During colder waves, setting it a few degrees higher provides extra protection, especially for plumbing along exterior walls.

A consistent indoor temperature also makes a better impression during winter showings. If a prospective resident walks into a cold space, they may question whether the heating system is reliable or whether the home will stay comfortable all season.

Inspect Doors, Openings, and Airflow

Cold air sneaks in around exterior doors, basement entries, garages, and utility areas. Any spot where plumbing runs near an exterior wall deserves special attention.

A consistent draft, even a small one, can freeze a pipe where the cold air hits. Inspect weatherstripping, add door sweeps where needed, and close any small gaps that could let cold air inside.

Open Cabinets Under Sinks

When temperatures drop, open the cabinets in kitchens and bathrooms so warm air can circulate around plumbing lines. This small action helps prevent pipes from freezing in areas where heat doesn’t reach as easily.


Disconnect Outdoor Hoses and Close Exterior Spigots

Any connected hose or open spigot can push freezing air into interior pipes. Disconnect all hoses and shut off exterior valves before freezing nights arrive.

If your property has outdoor plumbing that can’t be shut off completely, consider using insulated faucet covers for an extra layer of protection.

Check Furnace Filters and Airflow

A clean furnace filter allows the heating system to run efficiently and maintain good airflow. Dirty filters restrict air movement, which can make rooms feel colder and force the system to work harder.

Before the first freeze, ensure filters are clean and vents are open so heat circulates evenly throughout the home.

How Residents Can Help Prevent Winter Emergencies

Residents play a big role in keeping homes safe and preventing frozen pipes. Clear reminders at the start of the season help everyone stay ahead of the cold.

UPM sends a message before the first freeze encouraging residents to turn on their heat for a test run. This helps identify any issues while service teams are still available, rather than discovering a problem during the first freezing night.

Keep the Heat On

Even when away, the heat should never be turned off. A minimum setting of 55°F protects the home and plumbing inside walls and cabinets. A little warmer is even better during colder weeks.

Report Temperature Drops Quickly

If the thermostat is set correctly but rooms still feel cold, report the issue right away. Early action prevents complete heat loss later when outdoor temperatures drop further.

Keep Interior Doors Open

Warm air must circulate throughout the home. Keeping bedroom and bathroom doors open helps heat reach every part of the house, reducing the chance of cold spots that can freeze pipes.

Make Sure Vents Are Open and Clear

Vents that are blocked by furniture, boxes, or curtains can prevent warm air from reaching some rooms. Checking airflow regularly helps maintain even temperatures across the home.

Let Faucets Drip During Extreme Cold

When temperatures drop into the teens or lower, allowing faucets to drip slightly keeps water moving through the pipes and relieves pressure that could build if ice starts forming.

 

Quick Checklist for Winter Ready Rentals

Keep thermostats steady

Minimum 55°F, slightly higher during cold waves

Inspect for drafts

Seal small openings and add insulation

Disconnect hoses and shut off spigots

Prevent freezing air from entering pipes

Open under-sink cabinets

Circulate warm air near plumbing

Check filters and vents

Ensure efficient airflow and comfort

Keep interior doors open

Promote even heating throughout the home

Let faucets drip

Prevent frozen pipes during extreme cold

Report issues early

Avoid costly emergency calls

 

Why This Matters More Than Ever

With more rental inventory on the market this year, well-maintained homes stand out. A warm, safe, and reliable property is far more appealing than one that struggles to stay heated.

A little prevention during the first freeze saves time, money, and frustration all season long. It also builds trust with residents, reduces turnover, and protects your long-term investment.

FAQs: Preparing Your Rental for the First Freeze

1. What temperature should I set my thermostat to during the first freeze?
Keep living areas around 68°F to 70°F when occupied, and never below 55°F when vacant. Setting it slightly higher during colder stretches adds extra protection.

2. Should I let faucets drip during freezing weather?
Yes. A slow drip keeps water moving and reduces the chance of ice forming inside pipes.

3. How often should furnace filters be checked?
At least once each heating season, or anytime airflow seems weak.

4. How do I know if my thermostat batteries are low?
Dim screens, flashing icons, or a slow response are common signs that the batteries need to be replaced.

5. What should residents do if their heat is not working?
Check thermostat settings, make sure vents are open, and confirm the system is turned on. If the home still feels cold, contact UPM’s maintenance line immediately.

6. Why should cabinets under sinks stay open in cold weather?
This allows warm air to reach pipes in areas that otherwise stay cool, preventing freeze-ups.

UPM Is Here to Help

UPM works closely with Connecticut property owners and residents each winter to prevent emergencies and keep homes safe. From furnace inspections to insulation checks, our team helps you stay ahead of freezing temperatures.

If you need help preparing your rental for winter or want guidance on preventive maintenance, contact UPM today.

A little preparation goes a long way. Protect your investment, keep residents comfortable, and make this winter your smoothest season yet.

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